A.Deliverables:
- Develop a calendar of push notifications, engaging content updates, and reminder messages
- Schedule periodic interactive sessions (polls, Q&A, webinars)
- Use engagement analytics to tweak messaging and frequency
- Request sessions with management to understand current user experience in the app and bringing to their notices experience issues for users.
- Feedback forms and processes set up with current and ex-users to understand their experience
- PROCESS:
Initial Discovery & Internal Consultation:
- Management Sessions:
Schedule dedicated sessions with management to gather insights on the current user experience in the app and identify any recurring issues or opportunities for improvement.
Planning & Calendar Development:
- Engagement Calendar:
Create a detailed monthly calendar outlining the schedule for push notifications, content updates, and reminder messages, ensuring alignment with key community events and app usage patterns. - Interactive Session Scheduling:
Integrate planned dates for interactive sessions (polls, Q&A, webinars) into the calendar, allowing ample time for promotion and audience preparation.
Content & Messaging Strategy:
- Content Updates:
Develop a variety of engaging content pieces tailored for push notifications and in-app messages that are both timely and relevant. - Reminder Messaging:
Craft concise reminder messages to encourage participation in scheduled interactive sessions and promote community features. - Tailored Messaging:
Ensure all content is aligned with user feedback and management insights to address known pain points and enhance overall user experience.
Deployment & Interactive Sessions:
- Push Notification Rollout:
Execute the calendar by sending scheduled push notifications and in-app content updates, monitoring immediate user reactions. - Conduct Interactive Sessions:
Host live sessions such as polls, Q&A events, and webinars to foster direct engagement and gather real-time feedback from the community.
Analytics, Feedback & Iteration:
- Engagement Analytics:
Use in-app analytics and engagement tools to track metrics such as open rates, click-through rates, session participation, and overall user activity. - Feedback Collection:
Implement structured feedback forms and surveys for both current and ex-users to capture detailed insights on their experiences. - Iterative Optimization:
Regularly review analytics and user feedback, then adjust the frequency, timing, and content of push notifications, reminders, and interactive sessions to improve engagement.
Ongoing Review & Continuous Improvement:
- Weekly Check-Ins:
Hold periodic review meetings with management to discuss engagement trends, address any emerging issues, and plan for upcoming calendar updates. - Monthly Reports
Curate monthly reports to showcase work done, output received.
TOTAL – 1,32,000 + GST per month
A.Deliverables:
- Develop a calendar of push notifications, engaging content updates, and reminder messages
- Schedule periodic interactive sessions (polls, Q&A, webinars)
- Use engagement analytics to tweak messaging and frequency
- Request sessions with management to understand current user experience in the app and bringing to their notices experience issues for users.
- Feedback forms and processes set up with current and ex-users to understand their experience
- PROCESS:
Initial Discovery & Internal Consultation:
- Management Sessions:
Schedule dedicated sessions with management to gather insights on the current user experience in the app and identify any recurring issues or opportunities for improvement.
Planning & Calendar Development:
- Engagement Calendar:
Create a detailed monthly calendar outlining the schedule for push notifications, content updates, and reminder messages, ensuring alignment with key community events and app usage patterns. - Interactive Session Scheduling:
Integrate planned dates for interactive sessions (polls, Q&A, webinars) into the calendar, allowing ample time for promotion and audience preparation.
Content & Messaging Strategy:
- Content Updates:
Develop a variety of engaging content pieces tailored for push notifications and in-app messages that are both timely and relevant. - Reminder Messaging:
Craft concise reminder messages to encourage participation in scheduled interactive sessions and promote community features. - Tailored Messaging:
Ensure all content is aligned with user feedback and management insights to address known pain points and enhance overall user experience.
Deployment & Interactive Sessions:
- Push Notification Rollout:
Execute the calendar by sending scheduled push notifications and in-app content updates, monitoring immediate user reactions. - Conduct Interactive Sessions:
Host live sessions such as polls, Q&A events, and webinars to foster direct engagement and gather real-time feedback from the community.
Analytics, Feedback & Iteration:
- Engagement Analytics:
Use in-app analytics and engagement tools to track metrics such as open rates, click-through rates, session participation, and overall user activity. - Feedback Collection:
Implement structured feedback forms and surveys for both current and ex-users to capture detailed insights on their experiences. - Iterative Optimization:
Regularly review analytics and user feedback, then adjust the frequency, timing, and content of push notifications, reminders, and interactive sessions to improve engagement.
Ongoing Review & Continuous Improvement:
- Weekly Check-Ins:
Hold periodic review meetings with management to discuss engagement trends, address any emerging issues, and plan for upcoming calendar updates. - Monthly Reports
Curate monthly reports to showcase work done, output received.
TOTAL – 1,32,000 + GST per month